Shipping policy

PROCESSING & SHIPPING

All orders are shipped USPS and include a tracking number. Tracking numbers are  sent to your email address as soon as a shipping label is created.  After receiving a tracking email, shipping activity will become available after 24 hours. You will be able to track your package at

www.USPS.com.  All orders placed after 5:00pm EST are considered placed the next business day.

STANDARD SHIPPING: Includes your wig or extensions packaged and sealed tight with insurance, and signature confirmation required.

 

DELUXE SHIPPING: Includes your wig’s style preserved with hairpins or clips, carefully packaged with insurance, and signature confirmation required.

 

VIP SHIPPING: Includes your wig’s style preserved on a Styrofoam mannequin head, carefully boxed with insurance, and signature confirmation required.

 

 

HLSP is not responsible for late shipment due to inclement weather, holidays, natural disasters, or carrier delays. Please remember holidays do not count as a business day and consider this when calculating shipping times. We trust that USPS to deliver your package on time. If your package is delayed, we will not offer a reimbursement of shipping charges. For any additional information, please contact HLSL via email at cornelia@thehairlosspalace.com.